Suppliers should:

• ensure the health and safety of all persons within their organisation and ensure compliance with all New Zealand regulatory and statutory health and safety requirements.
• integrate sound health and safety management policies, practices, and management systems into their businesses, aiming to promote the general health of employees, reduce work-related injuries and illness, and ensure the safety and quality of all products and services as specified in the supply agreement or purchase order.
• ensure a copy of their health and safety policy is available to all staff and provide employees with appropriate workplace health and safety training. Additionally, while at any Hiko premises, all Supplier personnel must comply with Hiko Power’s health and safety policies.

Suppliers should:

• identify and assess potential emergency situations and develop appropriate risk management controls, business continuity and emergency response plans to minimise harm and damage to property. Copies of these plans should be available on request by Hiko.
• must be aware of and comply with the Hiko Crisis, Emergency, Sustainability and Business Disruption Management policies and procedures where they refer to the Supplier.

Hiko will continuously improve processes to minimise the negative impacts of its business operations on the environment and will prefer to conduct business with Suppliers who share this same commitment.

As a minimum, Suppliers should:

• Conduct their business in accordance with all applicable New Zealand laws and regulations regarding the protection and preservation of the environment.
• Comply with all applicable New Zealand environmental laws and regulations, including those relating to hazardous materials, air emissions, waste, and wastewater discharges.
• Have an environmental policy in place that is proportionate to the environmental risk of their business operations.
• Endeavour to reduce operational environmental impacts such as those pertaining to waste disposal, air emissions and pollution, and require their subcontractors and suppliers to do the same.
• Actively support Hiko’s goal to establish transparency and traceability within all levels of its supply chain and be willing to share information on the origin of where products and subcomponents are produced.

Suppliers should comply with Hiko’s requirements relating to personal information, confidentiality, security, data privacy and intellectual property protection. Suppliers should ensure appropriate controls are in place to protect the Hiko brand and its partner brands and intellectual property against unauthorised use and damage.
Any information used in the business relationship with Hiko that is non-public and proprietary must be protected against loss and infringement. Any disclosure or use of such information should only be for the purposes authorised by the contractual agreement.
In case of subcontracting, sharing of confidential information may only be made with the prior written consent of Hiko.

All Suppliers should adhere to high standards of moral and ethical conduct, comply with all applicable laws and regulations and refrain from engaging in any form of corrupt practices, including anti-competitive activity.

Business dealings with Hiko must be handled professionally and as a minimum, Suppliers must:

• Comply with all applicable New Zealand competition and fair-trading laws.
• Comply with anti-corruption and anti-bribery laws of the countries in which it does business, and not make any direct or indirect payments, including bribes, kickbacks, or other promises of payments to foreign government officials or other third parties for the purpose of inducing the individual to misuse their position to obtain or retain business, receive improper benefits or other unfair or improper advantage.
• Disclose any actual, perceived, or potential conflict of interest to Hiko, including any employee or contractor of Hiko who may have an interest or economic tie of any kind in the Supplier’s business.
• Maintain transparent and accurate financial and business records to demonstrate compliance with applicable laws and regulations, as well as generally accepted accounting principles.

Suppliers should actively pursue opportunities for continuous improvement and development of process efficiencies in product and service delivery. This may include minimisation of waste, ongoing innovation and market developments and total cost reduction.

Hiko supports the protection of human rights and encourages Suppliers to monitor human rights within their supply chain.

As a minimum, Suppliers should ensure:

• Employees are not subjected to discrimination based on race, national origin, ethnicity, religion, gender, age, marital status, sexual orientation, disability, or any other reason.
• All products and services supplied to Hiko are manufactured or provided under safe and healthy conditions.
• Only employees who are legally authorised to work in their facilities are employed. Suppliers shall be responsible for validating their employees’ eligibility to work through appropriate documentation.
• All employees meet the local legal minimum labour age permitted by the law of the country or countries where the performance, in whole or in part of the contract, takes place. Child labour is strictly prohibited.
• Employees engaged in the manufacture and supply of products and services are voluntarily employed, and under no circumstances is any form of forced, coerced, bonded, indentured or involuntary labour or otherwise used.
• All employees are paid no less than the standards specified by local laws, where applicable.
• Employee working hours, including voluntary overtime work, and the granting of leave of any form, are in accordance with applicable laws. Workers shall not work more hours in one week than allowable under local laws. Overtime is to be voluntary, compensated at a legal rate and must be provided under safe and healthy work conditions.
• Employees are not exploited or subjected to abuse of any kind, including psychological, physical, sexual, or verbal abuse, intimidation, threat, or harassment is not tolerated.

The privacy rights of all employees will be respected whenever private information is gathered or employee monitoring practices are in place.

Hiko aims to mitigate potential risks in its supply chain and Suppliers must identify and mitigate any modern slavery risks within their operations and supply chain.